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ReadySetLaunch case study · Success database

Extend

Success Technology & Software Primary strength · Problem Clarity

Extend tackled the persistent bottleneck of manual document processing that plagued finance, insurance, and logistics companies handling thousands of invoices, claims, and shipping documents daily. Accounts payable teams experienced this most acutely—they spent 60-70% of their time manually extracting data from PDFs and images rather than performing higher-value analysis.

Problem Clarity
Extend tackled the persistent bottleneck of manual document processing that plagued finance, insurance, and logistics companies handling thousands of invoices, claims, and shipping documents daily. Accounts payable teams experienced this most acutely—they spent 60-70% of their time manually extracting data from PDFs and images rather than performing higher-value analysis. The problem was measurable: companies could track processing costs per document and time-to-close metrics, revealing that traditional OCR solutions achieved only 70-80% accuracy, requiring extensive human review. Existing alternatives—rule-based automation, generic OCR tools, and custom in-house solutions—all required months of implementation and constant maintenance as document formats evolved. Early validation came when enterprise customers immediately adopted Extend's platform, reducing processing time from days to hours while achieving 95%+ accuracy without extensive training. The speed of deployment and accuracy gains signaled strong product-market fit, as companies could measure ROI within weeks rather than quarters.

Source: https://www.ycombinator.com/companies/extend

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Extend cleared the pillars this case study breaks down. ReadySetLaunch's Launch Control walks you through the same thirteen structured questions so you can pressure-test where you stand before you build.

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