Case study · Failure database
Consona Corporation
Failure
Technology & Software
Primary gap · Problem Clarity
Problem Clarity
Consona Corporation attempted to solve fragmentation in enterprise resource planning by acquiring and consolidating multiple mid-market software companies into a unified platform. Mid-sized manufacturers and distributors experienced acute pain managing disparate systems across finance, supply chain, and operations—a problem clearly measurable through integration costs and operational inefficiencies. Competitors like SAP and Oracle dominated the market, while niche players offered specialized solutions that didn't communicate with each other.
However, Consona's acquisition-heavy strategy masked fundamental integration challenges. The company purchased over a dozen software assets without establishing coherent technical architecture or unified product vision. Warning signs emerged early: customer churn accelerated as promised integrations failed to materialize, and the sales organization couldn't articulate a clear value proposition beyond "one vendor." Leadership underestimated the complexity of merging legacy codebases and organizational cultures. By 2020, Consona filed for bankruptcy, having burned through investor capital without delivering the seamless platform customers expected. The company confused portfolio breadth with actual product integration.
Source: https://en.wikipedia.org/wiki/Consona_Corporation
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